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Karen Hadley in Addiction
May 25, 2023

The 80–20 Trap: How Drug and Alcohol Industries Prey on Their Heaviest Users

It is a well-known rule of thumb in business: 80% of your sales come from 20% of your clients. It applies to hardware stores, new car sales and designer clothing sales. It also applies to the subject of drug abuse, excessive drinking and addiction.

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